1. Agreement

By accessing our platform, Ignite, you agree to comply with these terms of service, as well as all applicable laws and regulations. You acknowledge that you are responsible for complying with local laws in your jurisdiction. If you do not agree to any of these terms, you are not permitted to use or access Ignite. The materials available on Ignite are protected by copyright and trademark laws.

2. License to Use

You are granted a temporary, non-transferable license to download one copy of Ignite per device for personal, non-commercial use only. This license does not transfer ownership, and under no circumstances may you:

• Modify or duplicate the materials;
• Use the materials for any commercial purpose or public display, whether commercial or non-commercial;
• Attempt to decompile or reverse engineer any software contained in Ignite;
• Remove any copyright or proprietary notations from the materials;
• Transfer the materials to another person or "mirror" them on any other server.

This license will automatically terminate if you violate any of these restrictions and may be terminated by Ignite at any time. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials provided on Ignite are on an "as is" basis. Ignite makes no warranties, expressed or implied, and hereby disclaims all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Ignite does not warrant or make any representations regarding the accuracy, likely results, or reliability of the use of the materials on its platform or in relation to any materials on linked websites.

4. Limitations of Liability

In no event shall Ignite or its suppliers be liable for any damages arising from the use or inability to use Ignite, including but not limited to, damages for loss of data, profit, or business interruption, even if Ignite or its authorized representative has been notified orally or in writing of the possibility of such damages. These limitations may not apply to you if your jurisdiction does not allow limitations on implied warranties or limitations of liability for consequential or incidental damages.

5. Accuracy of Information

The materials appearing on Ignite may contain technical, typographical, or photographic errors. Ignite does not warrant that any of the materials on its platform are accurate, complete, or current. Ignite may make changes to the materials at any time without notice. However, Ignite does not commit to updating the materials.

6. External Links

Ignite has not reviewed all of the websites linked to its platform and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Ignite of the site. Your use of any linked website is at your own risk.

7. Modifications

Ignite may revise these terms of service for its platform at any time without notice. By using Ignite, you agree to be bound by the most recent version of these terms of service.

8. Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws applicable in each respective country. You agree to submit to the exclusive jurisdiction of the courts in your jurisdiction for any disputes arising from or related to these terms and conditions.

Refund Policy

At Ignitecove, we are committed to providing a seamless experience for our users. This Refund Policy outlines the terms under which refunds may be granted for payments made on our platform. Please read it carefully to understand your rights and responsibilities.

1. Registration Fees

Non-Refundable Registration Fee: The initial registration fee is non-refundable. This fee grants access to two pieces of information as part of the registration process.

2. Accessing Additional Information

Subsequent Payments: After the initial registration, users can make additional payments to access further information. These payments are subject to our refund policy.

3. Eligibility for Refunds on Subsequent Payments

Refunds for consecutive payments will be considered under the following conditions: No Access to Information: A refund will only be granted if the user has not accessed any information after making the payment. Requesting a Refund: Users must contact us via email at support@ignitecove.co.ke to request a refund.

4. How to Request a Refund

To initiate a refund request, please follow these steps: Email Support: Send an email to support@ignitecove.co.ke with your account details and transaction information. Include Reason: Clearly state that you are requesting a refund and provide the reason, ensuring that you have not accessed any information related to the payment. Wait for Response: Our support team will review your request and respond within 5 business days.

5. Processing Refunds

Approved refunds will be processed back to the original payment method used during the transaction. Please allow up to 10 business days for the refund to be reflected in your account, depending on your bank or payment provider.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be communicated through the app or via email. Your continued use of the app after such modifications will constitute your acceptance of the new terms.

For any questions or concerns regarding this refund policy, please contact our support team at support@ignitecove.co.ke. We are here to help! Thank you for using Ignitecove! We appreciate your understanding and look forward to assisting you in your journey toward meaningful connections.